If you can’t find the number you are looking for, please contact the hospital switchboards who will be able to connect you to the department directly.
We welcome calls from patients via the Text Relay service - simply prefix all numbers with 18001.
Ashford Hospital
|
Address |
London Road, Ashford, Middlesex, TW15 3AA |
|
Main Switchboard |
01784 884488 |
|
Departments
|
Ashford Walk-in Centre (find out more) |
01784 884306 |
|
Human Resources / Personnel |
01784 884279 |
|
Pathology (enquiries) |
01784 884501 |
|
Phlebotomy (blood tests) |
01784 884288 |
|
Voluntary Services |
01784 884227 |
|
X-Ray Department (enquiries) |
01784 884477 |
|
Site Management |
01784 884047 |
|
Appointments
|
Gynaecology |
01784 884401 |
|
Ophthalmology |
01784 884402 |
|
Oral Surgery |
01784 884262 |
|
Orthodontic Department |
01784 884262 |
|
Outpatients / Appointments Centre |
01784 884351 |
|
Physiotherapy |
01784 884484 |
|
Rheumatology |
01784 884351 |
|
X-Ray |
01784 884473 |
|
Mental Health Outpatients |
01784 884346 |
|
Please have your Appointment Card or Letter with you when telephoning as information from it will be required.
Hospital Appointments
Wards
|
Chaucer |
01784 884003 |
|
Critical Care Unit |
01784 884537 |
|
Day Surgery Unit |
01784 884127 |
|
Dickens |
01784 884004 |
|
Eye Ward |
01784 884406 |
|
Wordsworth |
01784 884008 |
|
St. Peter’s Hospital
|
Address |
Guildford Road, Chertsey, Surrey, KT16 0PZ |
|
Main Switchboard |
01932 872000 |
|
Fax Number |
01932 723821 |
|
Departments
|
Accident and Emergency (adults and children) |
01932 722321 |
|
Child and Family Psychology |
01932 722561 |
|
Medical Assessment Unit |
01932 722936 |
|
Midwives (community) |
01932 722413 |
|
MRI Imaging Centre |
01932 872444 |
|
Nursing Office |
01932 722328 |
|
Orthopaedic Admissions |
01932 722235 |
|
Pathology Office |
01932 723062 |
|
Bereavement Office |
01932 722319 |
|
Rowley Bristow Orthopaedic Unit |
01932 722600 |
|
Site Manager |
01932 722885 |
|
Social Workers |
01932 722526 |
|
Surgical Appliances and Orthotics |
01932 722007 |
|
Transport / Peterbus |
01932 722218 |
|
Pharmacy |
01932 723207 |
|
Stephanie Marks Diabetes Centre |
01932 722789 |
|
Wheelchair Service |
01483 846409 |
|
Outpatient Appointments
|
Ante-Natal Clinic |
01932 722389 |
|
Cardiology |
01932 722530 |
|
Maternity Appointments |
01932 722366 |
|
Nuclear Medicine |
01932 722482 |
|
Orthopaedic Outpatient Appointments |
01932 722730 |
|
Outpatient Appointments |
01932 723831 |
|
Paediatric Appointments |
01932 722508 |
|
Physiotherapy |
01932 722547 |
|
Ultrasound |
01932 722665 |
|
Please have your Appointment Card or Letter with you when telephoning as information from it will be required.
Hospital Admissions
|
Admissions |
01932 723835 |
|
Maternity Triage |
01932 722835 |
|
Genito-Urinary Medicine (Sexual Health Clinic)
|
Blanche Heriot Unit |
01932 723811
01932 722669 |
|
Wards
Ash Ward
Level 3, Duchess of Kent Wing |
01932 722714 |
Aspen Ward
Level 4, Duchess of Kent Wing |
01932 723907 |
Birch Ward
Level 4, Duchess of Kent Wing |
01932 722012 |
Cedar Ward
Level 4, Duchess of Kent Wing |
01932 722003 |
Chestnut Ward
Level 3, Duchess of Kent Wing |
01932 723915 |
Coronary Care Unit
Level 4, Duchess of Kent Wing |
01932 723804 |
Day Surgery Unit
Level 3, Duchess of Kent Wing |
01932 722033 |
Endoscopy Ward
Level 3, Outpatients Block |
01932 722037 |
Falcon Ward
Level 2, Abbey Wing |
01932 723807 |
|
Heron Ward |
01932 723266 |
Holly Ward
Level 4, Duchess of Kent Wing |
01932 723257 |
Intensive Care
Level 3, Duchess of Kent Wing |
01932 722991 |
Kestrel Ward
Level 2, Abbey Wing |
01932 722338 |
Kingfisher Ward
Level 2, Abbey Wing |
01932 722380 |
Joan Booker Ward
Level 1, Abbey Wing |
01932 722660 |
Labour Ward
Abbey Wing |
01932 722663 |
Maple Ward
Level 3, Duchess of Kent Wing |
01932 723137 |
May Ward
Level 4, Duchess of Kent Wing |
01932 722014 |
Medical High Dependency Unit
Level 3, Duchess of Kent Wing |
01932 723698 |
Neonatal Ward
Level 3, Abbey Wing |
01932 722667 |
Oak Ward
Level 3, Duchess of Kent Wing |
01932 722016 |
Spruce Ward
Level 3, Duchess of Kent Wing |
01932 722010 |
Surgical High Dependency Unit
Abbey Wing |
01932 723179 |
Swan Ward
Abbey Wing |
01932 723220 |
|
Swift Ward |
01932 722201 |
|
Patient Advice and Liaison Service (PALS)
You can contact the PALS Manager Monday to Friday 9.00 am to 5.00 pm by:
-
Asking any Reception staff to contact the PALS Manager for you
-
Asking a member of staff from your ward or outpatients department to contact the PALS Manager on your behalf
Lynn Robinson
PALS Manager
St. Peter’s Hospital
Telephone: 01932 723553
Email:
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Complaints and Compliments
The Trust is aware that on occasion people may wish to complain about their experiences at Ashford and St Peter’s Hospitals. The Trust takes complaints very seriously and will endeavour to investigate and respond to your concerns professionally and promptly. We have leaflets which will give you information about how the NHS complaints procedure works and how to go about making a complaint.
Telephone: 01932 722612
Email:
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Freedom of Information Requests
The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities with full access granted in January 2005. The Act sets out exemptions to that right and places certain obligations on public authorities.
In line with the Freedom of Information Act legislation, Ashford and St. Peter’s Hospitals NHS Trust has published key documents that you can download or request from our Freedom of Information Co-ordinator.
Tracy Street, Information Governance Manager
Contact Number (enquiries): 01932 723092
Address:
Information Services, St. Peter’s Hospital
Email:
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Access to Health Records
We are not allowed to release any confidential materials under the Freedom of Information Act; however you have “subject access” rights to see your own health records under the Data Protection Act 1998.
Please contact our Access to Records Co-ordinator below:
-
Alex Williams
Access to Health Records Co-ordinator
St. Peter’s Hospital
Health Records Department
Guildford Road, Chertsey, KT16 0PZ
She will be able to advise you on the release forms you will need to complete and how to obtain maternity and other records. There may be a charge for this service. Please note that the Trust is only obliged to hold records for the standard time limit under the NHS guidelines (usually 8 years but this is extended to 15 years for clinical trials, and up to 25 for child/maternity records).
As the Trust only covers acute services, you will need to contact Surrey and Borders Partnership NHS Trust for mental health records.
Other NHS Contacts
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