|
Written by Head of Communciations
|
|
Monday, 29 December 2008 12:04 |
In this section you can find the main contact numbers and addresses for the two hospital sites:
There is also information about:
If you can’t find the number you are looking for, please contact the hospital switchboards who will be able to connect you to the department directly.
|
Ashford Hospital
|
|
Address
|
London Road, Ashford, Middlesex, TW15 3AA
|
|
Main Switchboard
|
01784 884488
|
|
Fax Number
|
01784 884881
|
|
|
|
|
Departments
|
|
Accident and Emergency (adults)
|
01784 884306
|
|
Pathology (enquiries)
|
01784 884501
|
|
Phlebotomy (blood tests)
|
01784 884288
|
|
Transport (patients)
|
01784 884354
|
|
Voluntary Services
|
01784 884227
|
|
X-Ray Department (enquiries)
|
01784 884477
|
|
Mental Health Management (enquiries)
|
01784 884784
|
|
Site Management
|
01784 884047
|
|
|
|
Appointments
|
|
Gynaecology
|
01784 884401
|
|
Ophthalmology
|
01784 884402
|
|
Oral Surgery
|
01784 884262
|
|
Orthodontic Department
|
01784 884262
|
|
Outpatients / Appointments Centre
|
01784 884351
|
|
Physiotherapy
|
01784 884484
|
|
Rheumatology
|
01784 884351
|
|
X-Ray
|
01784 884038
|
|
Mental Health Outpatients
|
01784 884346
|
|
Please have your Appointment Card or Letter with you when telephoning as information from it will be required.
|
|
|
|
Hospital Appointments
|
|
Admissions
|
01784 884180
|
|
|
|
Wards
|
|
Arnold
|
01784 884001
|
|
Chaucer
|
01784 884003
|
|
Critical Care Unit
|
01784 884537
|
|
Day Surgery Unit
|
01784 884127
|
|
Dickens
|
01784 884004
|
|
Eye Ward
|
01784 884406
|
|
Wordsworth
|
01784 884008
|
|
St. Peter’s Hospital
|
|
Address
|
Guildford Road, Chertsey, Surrey, KT16 0PZ
|
|
Main Switchboard
|
01932 872000
|
|
Fax Number
|
01932 874757
|
|
|
|
|
Departments
|
|
Accident and Emergency (adults and children)
|
01932 722321
|
|
Child and Family Psychology
|
01932 722561
|
|
Medical Assessment Unit
|
01932 722936
|
|
Midwives (community)
|
01932 722413
|
|
MRI Imaging Centre
|
01932 872444
|
|
Nursing Office
|
01932 722328
|
|
Orthopaedic Administration
|
01932 723808
|
|
Pathology Office
|
01932 723062
|
|
Bereavement Office
|
01932 722319
|
|
Human Resources / Personnel
|
01932 723145
|
|
Rowley Bristow Orthopaedic Unit
|
01932 722600
|
|
Site Manager
|
01932 722885
|
|
Social Workers
|
01932 722526
|
|
Surgical Appliances and Orthotics
|
01932 722007
|
|
Transport / Peterbus
|
01932 722218
|
|
Pharmacy
|
01932 723207
|
|
Wheelchair Service
|
01483 846409
|
|
|
|
Outpatient Appointments
|
|
Ante-Natal Clinic
|
01932 722389
|
|
Cardiology
|
01932 722530
|
|
Maternity Appointments
|
01932 722366
|
|
Nuclear Medicine
|
01932 722482
|
|
Orthopaedic Outpatient Appointments
|
01932 722730
|
|
Outpatient Appointments
|
01932 723831
|
|
Paediatric Appointments
|
01932 722508
|
|
Physiotherapy
|
01932 722547
|
|
Ultrasound
|
01932 722665
|
|
X-Ray Appointment
|
01932 722507
|
|
Please have your Appointment Card or Letter with you when telephoning as information from it will be required.
|
|
|
|
Hospital Appointments
|
|
Admissions
|
01932 723835
|
|
Maternity Admissions
|
01932 723803
|
|
|
|
Genito-Urinary Medicine (Sexual Health Clinic)
|
|
Blanche Heriot Unit
|
01932 723811
01932 722669
|
|
|
|
Wards
|
|
Adult Wards
|
Aspen Ward
|
Level 4,
Duchess of Kent Wing
|
01932 723907
|
|
Birch Ward
|
Level 4,
Duchess of Kent Wing
|
01932 722012
|
|
Cedar Ward
|
Level 4,
Duchess of Kent Wing
|
01932 722003
|
|
Chestnut Ward
|
Level 3,
Duchess of Kent Wing
|
01932 723915
|
|
Coronary Care Unit
|
Level 4,
Duchess of Kent Wing
|
01932 723804
|
|
Day Surgery Unit
|
Level 3,
Duchess of Kent Wing
|
01932 722033
|
|
Elm Ward
|
Level 3,
Duchess of Kent Wing
|
01932 722010
|
|
Endoscopy Ward
|
Level 3,
Outpatients Block
|
01932 722037
|
|
Falcon Ward
|
Level 2,
Abbey Wing
|
01932 723807
|
|
High Dependency Unit
|
Level 4,
Duchess of Kent Wing
|
01932 723179
|
|
Holly Ward
|
Level 4, Duchess of Kent Wing
|
01932 722011
|
|
Intensive Care
|
Level 3,
Duchess of Kent Wing
|
01932 722991
|
|
Juniper Ward
|
Level 3,
Duchess of Kent Wing
|
01932 723220
|
|
Kestrel Ward
|
Level 2,
Abbey Wing
|
01932 722338
|
|
Kingfisher Ward
|
Level 2,
Abbey Wing
|
01932 722374
|
|
Maple Ward
|
Level 3,
Duchess of Kent Wing
|
01932 723137
|
|
May Ward
|
Level 4,
Duchess of Kent Wing
|
01932 722014
|
|
Surgical HDU
|
Level 4,
Duchess of Kent Wing
|
01932 872000
|
|
Maternity Wards
|
Joan Booker Ward
|
Level 1,
Abbey Wing
|
01932 722660
|
|
Labour Ward
|
Abbey Wing
|
01932 722663
|
|
Neonatal Ward
|
Level 3,
Abbey Wing
|
01932 722667
|
|
Children’s Wards
|
Ash Ward
|
Level 3,
Duchess of Kent Wing
|
01932 722714
|
|
Oak Ward
|
Level 3,
Duchess of Kent Wing
|
01932 722016
|
|
Ward Visiting Times
|
|
All wards have standard visiting hours of 2pm to 4pm and 6pm to 8pm except for:
|
|
Coronary Care Unit
|
2.30pm to 3.30pm and 7pm to 8pm
|
|
Maternity Wards (fathers)
|
Anytime
|
|
Maternity Wards (others)
|
Click here for details
|
|
Children’s Wards
|
Anytime within reason
|
|
Intensive Care Units
|
Anytime within reason
|
|
Special Care Baby Unit
|
Anytime for close family
|
|
Patient Advice and Liaison Service (PALS)
|
|
You can contact the PALS Manager Monday to Friday 9.00 am to 5.00 pm by:
· Asking any Reception staff to contact the PALS Manager for you
· Asking a member of staff from your ward or outpatients department to contact the PALS Manager on your behalf
|
|
PALS Manager
|
Lynn Robinson
|
|
Address
|
PALS, St. Peter’s Hospital
|
|
Telephone
|
01932 723553
|
|
Email
|
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
|
|
More Information
|
|
|
Complaints and Compliments
|
|
The Trust is aware that on occasion people may wish to complain about their experiences at Ashford and St Peter’s Hospitals. The Trust takes complaints very seriously and will endeavour to investigate and respond to your concerns professionally and promptly. We have leaflets which will give you information about how the NHS complaints procedure works and how to go about making a complaint.
|
|
Telephone
|
01932 722612
|
|
Email
|
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
|
|
More Information
|
|
|
Freedom of Information Act and Access to Health Records
|
|
Freedom of Information Requests
The Freedom of Information (FOI) Act was passed on 30 November 2000. It gives a general right of access to all types of recorded information held by public authorities with full access granted in January 2005. The Act sets out exemptions to that right and places certain obligations on public authorities.
In line with the Freedom of Information Act legislation, Ashford and St. Peter’s Hospitals NHS Trust has published key documents that you can download or request from our Freedom of Information Co-ordinator.
|
|
FOI Lead
|
Tracy Street, Information Governance Manager
|
|
Contact Number (enquiries)
|
01932 723092
|
|
Address
|
Information Services, St. Peter’s Hospital
|
|
Email
|
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
|
|
Information and online resources
|
|
|
Access to Health Records
We are not allowed to release any confidential materials under the Freedom of Information Act; however you have “subject access” rights to see your own health records under the Data Protection Act 1998.
Please contact our Access to Records Co-ordinator below:
|
|
Janet Newby
|
Access to Health Records Co-ordinator
St. Peter’s Hospital, Health Records Department
Guildford Road, Chertsey, KT16 0PZ
|
|
She will be able to advise you on the release forms you will need to complete and how to obtain maternity and other records. There may be a charge for this service. Please note that the Trust is only obliged to hold records for the standard time limit under the NHS guidelines (usually 8 years but this is extended to 15 years for clinical trials, and up to 25 for child/maternity records).
|
|
Health Records Manager
|
Marie Bourne, Acting Health Records Manager, St. Peter’s Hospital
|
|
Melanie Grant, Acting Health Records Manager, Ashford Hospital
|
|
Other NHS Contacts
|
|
NHS Direct
|
0845 4647
|
|
Weybridge Hospital (walk-in centre)
|
01932 852931
|
|
Woking Hospital
|
01483 715911
|
|
|
|
|
NHS Direct
|
|
|
Department of Health
|
|
|
NHS Choices
|
|
|
Healthcare Commission
|
|
|
NHS Modernisation Agency
|
|
|
National Electronic Library for Health
|
|
|
General Medical Council
|
|
|
National Statistics
|
|
|
NPfiT
|
|
|
HSC Information Centre
|
|
|
NICE
|
|
|
NHS Estates
|
|
|
|
|
Frimley Park Hospital
|
|
|
Royal Surrey County Hospital
|
|
|
Surrey PCT
|
|
|
NHS South East Cost
|
|
|
|
Last Updated ( Friday, 06 March 2009 10:38 )
|
