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How your comments have helped us improve
Written by Head of Maternity Services   

Separate Nursery

There is good evidence that
  • Babies who stay with their mothers are more settled
  • Mothers who are separated from their babies find it difficult to adapt to being a mother
  • Women who are breastfeeding their babies establish feeding more quickly if the baby is with them
  • It is normal UK maternity unit practice that nurseries are not provided and mothers care for their own babies unless the mother or the baby is unwell.
  • Women who would like to have a ‘change of scene’ in the post natal ward can use the TV area or infant feeding room.

Car Parking

What we’ve done;
  • Staff are clamped if they park in patient parking spaces so that more are available for you at peak times
  • We are working hard to reduce the number of times you come to hospital in your pregnancy so you will need to park less often
  • The Hospital and Surrey County Council are working together to provide more buses and routes to the hospital
  • Some specialities are offering evening and weekend outpatient clinics and surgery to reduce the congestion
  • The new weekly visitor charge of £10 is being used to fund better transport options

Bedside Facilities

What we’ve done;

  • As part of the refurbishment to the antenatal and postnatal in stay areas each has a ‘Patient Power’ terminal (Hospicom)

The following is provided when you use a pre-payment card in the terminal:
  • TV
  • Internet
  • Radio
  • Phone (incoming and out going calls)
There is a “headphones-only time” each night so that mothers can have some rest


Longer Visiting Hours

What we’ve done;
  • All new mothers were surveyed as to what visiting pattern they would prefer

  • The mothers and visitors suggested that the new visiting times for Joan Booker ward (antenatal and postnatal) are Visiting is for persons over 16 years old only

    • Family and Friends: 2pm to 4pm and 6pm to 8pm
    • Partners and the mothers own other children (of any age) may visit 8.00am-10.00pm

More Pictures on the Wall

What we’ve done;
  • We have taken a series of photos of mothers and midwives working together and will display these in the labour ward corridor.
  • The local National Childbirth Trust has donated some educational posters for each labour room.
  • One of the midwives has donated two framed prints; these are in the infant feeding room on Joan Booker Ward, and by the emergency birth facilities on labour ward.

A Less Hospital-like Atmosphere

What we’ve done;
  • We have two Home-from-Home rooms on the labour ward which are most suitable for women who have an uncomplicated pregnancy.
  • The National Childbirth Trust Survey has suggested that women and families want more home-like rooms. The remainder of the labour rooms will be redecorated according to these guidelines.

Waterbirth Facilities

What we’ve done:
  • Encourage the use of baths and pool for pain relief through parenting sessions
  • The pool is open and ready for use by women who have had an uncomplicated pregnancy
  • Provided training sessions for midwives
  • Encourage buddying up so that midwives can gain more experience – in the early days there may be more than 2 midwives at your waterbirth

How You Can Help

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Last Updated ( Friday, 10 July 2009 11:20 )