GP Resource Centre




You are here  : Home Press 2009 Press Releases 2009 Trust Improves Care Quality Commission Performance Ratings
Trust Improves Care Quality Commission Performance Ratings
Written by Communications Team   

Quality of patient care at Ashford and St Peter’s Hospitals NHS Trust has been rated as ‘good’ for the second year running by the Care Quality Commission. In today’s performance ratings, the Trust has also been rated as ‘good’ for its financial management, which is an important improvement from last year when their financial performance was rated as ‘fair’.

Trust Chief Executive Andrew Liles said: “Providing high quality patient care is our top priority at Ashford and St Peter’s, and we are of course very pleased that the Care Quality Commission has rated our overall performance as ‘good’. This is a fair reflection on where we are as an organisation and our patients can be assured of a good standard of care when they come into our two hospitals. And, we were one of only a few organisations across the South East who improved their overall performance rating.

There are areas we still need to improve and we are constantly reviewing our performance to make sure it meets the required standards. For example, over the summer we repeated a survey of mothers within our maternity department, and recent improvements we have made resulted in 93% of those surveyed rating their care as excellent or good. In addition, the recent re-launch of our Matrons, increasing investment in our cleaning services and our current ward refurbishment programme will all help us continue to improve the patient experience.”

  2008/09 2007/08 2006/07
Quality of Services Good Good Fair
Use of Resources Good Fair Weak


These performance ratings relate to the financial year 2008/09. The Trust met all its targets relating to keeping the public healthy (such as preventing disease, promoting good health and emergency planning), all but one of the targets relating to waiting times and the majority of targets relating to safety and cleanliness.

Andrew Liles continued: “Meeting the standards set out by the Care Quality Commission is a good indicator of quality and a very important part of the regular monitoring work we do internally. Where we fell short last year, we are making every effort to improve – for example, although we didn’t meet our target for MRSA, earlier this year we recorded a record 6 months without any hospital acquired MRSA bacteraemia. In addition, last week the Care Quality Commission undertook an unannounced spot check visit to St Peter’s hospital, where they visited patient areas and spoke to staff about how we meet the hygiene code. They found no areas of concern which is extremely good news for our patients, and a positive reflection of the importance we place on good infection control.”


News Articles 

15/10/09: Trust Improves Care Quality Commission Performance Ratings
16/10/08: Healthcheck ratings confirm improvements at Trust
13/10/08: Healthcare Commission lifts hygiene code improvement notice
12/08/08: Trust confident it will be licensed by Care Quality Commission


Last Updated on Thursday, 15 October 2009 12:09