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Incident Reporting Policy |
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Written by Clinical Risk Manager
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This document describes the process for managing the risks associated with the reporting of all clinical/non-clinical incidents, reportable both internally and externally, involving staff, patients and others.
Aims
- To ensure timely and appropriate follow-up to incidents, concerns, near misses, both clinical and non-clinical, and unexpected clinical outcomes
- To identify factors contributing to these events and to develop skills in root cause analysis
- To identify trends, locally and trust wide
- To provide a means for identifying preventative measures or procedural changes that need to be made in order to eliminate or reduce risk of accident, injury, damage or loss
- To provide a means for evaluating the effectiveness of control measures designed to improve safety for patients, staff and visitors
- To help ensure the safety of patients, visitors and staff and to reduce the costs of litigation
- To meet national, regional, local and legal reporting requirements
- To ensure that patients or their relatives receive appropriate information about incidents in which they were involved
- To provide feedback to divisions / departments and appropriate wider audiences so that the information may be used for learning
- To ensure all individuals receive a full and honest response, which provides an account of what happened, why it happened, and, if appropriate, any action(s) taken to avoid recurrence.
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Last Updated ( Friday, 07 January 2011 10:34 )
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